Regal Jewelry's Quality Management System
Updated: Nov 1
At Regal Jewelry, our unwavering commitment to quality management is exemplified by our ISO 9001 certification, ensuring that our operations adhere to the highest standards. We have a longstanding history of achieving ISO 9001 certification since 2004 (ISO 9001:2000) and undergo regular audits every year to renew our certification. Currently, we hold ISO 9001:2015, guaranteeing that our work consistently improves and meets quality management benchmarks, providing our customers with the best services available.
The Significance of ISO 9001
ISO 9001 certification is awarded to organizations that successfully implement quality management principles. These principles encompass strong customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management. By aligning our operations with ISO 9001, we assure our customers that they will receive consistent, high-quality, sustainable, and ethically produced products and services.
Implementing ISO Quality Management Principles (QMPs)
At Regal Jewelry, we rigorously adhere to the Quality Management Principles. Our organization revolves around core values, including customer-centricity, strong leadership, employee engagement, a process-driven approach, continuous improvement, data-driven decision-making, and relationship management.
We align our policies and procedures with these principles to be efficient in our work, constantly enhancing our employees' skills through regular training in management, safety, and jewelry knowledge. From planning and design to production and delivery, we prioritize our customers' ideas and needs, ensuring their satisfaction and fostering integrity throughout the process.
Committed to Sustainable Jewelry Practices
At Regal Jewelry, our commitment extends beyond quality management and encompasses sustainable jewelry practices. We take responsibility for our environmental footprint and energy consumption by using solar panels to harness renewable energy for our production processes, as well as implementing various eco-friendly factory protocols.
Moreover, we promote eco-friendly practices such as offering RJC CoC certified recycled gold and silver as sustainable options for our customers and implementing a comprehensive waste management system, including air filtration, general waste disposal, and recycling. In line with our environmental efforts, we have short-term plans to obtain the ISO 14001 and ISO 50001 certifications, which will emphasize our energy and environmental management systems.
For more information about our sustainable efforts, click the link below.